Privacy Policy

1. Who are We?

1.1 We are P & J Moore Limited, trading as Claims.com. We are a technology company providing digital marketing services to our global client base. Our processing is based primarily on the use of publicly available data to identify sales prospects for our clients. Your privacy is important to us, and we take our responsibilities seriously. You can contact us using the details below:

Email: [email protected]

Post: Create Business Hub, Ground Floor, 5 Rayleigh Road, Hutton, Brentwood, England, CM13 1AB

2. Our GDPR Policy

2.1 We are committed to safeguarding the privacy and accuracy of the personal data of our website visitors, service users, and email recipients.

2.2 This policy applies where we act as a Controller with respect to the personal data of our website visitors, service users, and email recipients. It also applies to personal data collected from public sources, where we determine the purposes and means of the processing.

2.3 This policy also applies where we determine the purpose and means of processing jointly with our clients or other companies, or where we act as a Processor on behalf of our clients.

2.4 Any reference to a Data Subject means a natural person whose personal data is processed by us as a Data Controller, Joint Controller, or Data Processor.

2.5 Any reference to the GDPR applies to both the UK GDPR and EU GDPR. Should there be a conflict, the version granting the greatest protection to data subjects will apply.

3. How We Use Your Personal Data

We process personal data in several categories:

• Usage Data: Includes IP address, geographical location, browser type, referral source, and more. Used for website analytics.
• Account Data: Includes name, email, and company details. Used for service provision and communications.
• Service Data: Includes name, email, and contact details provided during service use.
• Enquiry Data: Includes data submitted via enquiries, processed for marketing or service information.
• Notification Data: Data provided for email notifications or newsletters.
• Correspondence Data: Includes communications sent to us via email or contact forms.
• Public Data: Includes information sourced from public domains or social media platforms.
• Legal Claims Data: Personal data processed for the establishment or defence of legal claims.

4. Our Legitimate Interest

4.1 We process data under our Legitimate Interest, balancing your rights to privacy against our need to run our business effectively. This includes conducting assessments to ensure data subject rights are not unduly impacted.

5. Source of Your Personal Data

5.1 We use a range of sources, including public domain data and social media profiles, ensuring all third-party data suppliers are GDPR compliant.

6. Data Sharing

6.1 We do not routinely sell or share your data, except to provide services or meet company obligations. Data may be shared with:

• Group companies.
• Insurers or professional advisers.
• Suppliers and partners for operational purposes.

7. International Transfers of Your Personal Data

7.1 Data submitted via our website may be accessible worldwide. We are not responsible for misuse by external parties.

7.2 Links to external websites are subject to their respective privacy policies.

8. Retaining and Deleting Personal Data

8.1 We retain personal data only as long as necessary for processing purposes.

8.2 Data may be retained to comply with legal obligations or to protect vital interests.

9. Cookies

9.1 By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

10. Automated Processing

10.1 Automated processing may be used for contact verification and determining campaign relevance.

11. The Rights of Data Subjects

11.1 You have the following rights under data protection law:

• The right to be informed.
• The right to access personal data.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to object to processing.
• The right to data portability.

12. Contacting Us

12.1 For queries about this Privacy Policy, contact us at:

Email: [email protected]

Post: Create Business Hub, Ground Floor, 5 Rayleigh Road, Hutton, Brentwood, England, CM13 1AB

12.2 If unsatisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
www.ico.org.uk

13. Amendments to this Policy

13.1 This policy may be updated from time to time. Please review it periodically for changes.

13.2 Last updated: 1st May 2024.