Many companies unknowingly pay hidden commissions to brokers through their monthly Merchant Services charges, leading to inflated fees. This practice is unlawful, and you're entitled to reclaim these costs.

About the claim:

When businesses accept payments online or in-person, they typically rely on a Merchant Service Provider - who may offer a range of services including card terminals, point-of-sale (POS) systems and online payment gateways.

When entering into a contract with an acquirer for payment processing, businesses agree on a transaction fee.

However, if a broker arranged the contract, a portion of this fee is often paid as a commission to the broker.

If these fees were not disclosed to your business, you may be able to make a claim.